Refund policy

REFUND 

All our garments are specially handcrafted for you and are made to order. We hope you understand and agree to all our terms and conditions before placing an order with RITIKA MALHOTRA. Upon placing an order, we do not offer any return, exchange or refund services. In the case of receiving any defects or alteration issues, we assure all necessary requirements will be met along with rectified alterations delivered back to you, free of cost.

 

RETURNS AND EXCHANGE :

RETURNS

All our garments are specially handcrafted for you and are made to order. We hope you understand and agree to all our terms and conditions before placing an order with RITIKA MALHOTRA. Upon placing an order, we do not offer any return, exchange or refund services. In the case of receiving any defects or alteration issues, we assure all necessary requirements will be met along with rectified alterations delivered back to you, free of cost.
In case of any alterations for garments shipping internationally, return shipping would be the responsibility of the customer since we request the client to refer to our size chart before placing the order.

 

TAXES & DUTIES

The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.